Please use the below information and form prompts to determine if your feedback or complaint responds directly to a service you’ve received from us.

Access the feedback and complaints form here

We can support with:

• understanding the content of the Commissioner’s publications, including Determinations and Guidelines.
• feedback and complaints about services and programs OCPSE provides.
• suggesting an appropriate contact point for an employment matter.
• general advice and assistance with a range of matters if you have already raised them with the relevant department contact and/or external agency.

You can find more information about recommended contacts for certain employment matters on our contact page.

We can assist with referring you to an appropriate contact for matters such as:

• legal advice,
• interpretation of legislation, awards, or enterprise agreements,
• individual employee advocacy,
• reviews of employment decisions.

Please note that we collect, manage, use and disclose personal information in accordance with the Information Privacy Principles Instruction

Confidentiality 

Unless the Public Interest Disclosure Act 2018 applies, the Commissioner for Public Sector Employment will disclose your identity and the contents of your complaint to the relevant agency/ies for the purposes of assessing and investigating your complaint.

• If you do not want to be identified, please let us know when making your complaint.
• If you do so, we will not disclose your identity unless we consider it necessary to do so in order to properly assess and investigate your complaint.
• If we consider it is necessary to disclose your identity in that situation, we will let you know beforehand.