The I WORK FOR SA – Your Voice Survey is a voluntary, confidential and anonymous whole-of-government survey which provides an opportunity for all South Australian public sector employees to have a say about their workplace. It will be held between Tuesday 27 April and Friday 28 May 2021. The inaugural survey was conducted in September 2018.

The Office of the Commissioner for Public Sector Employment co-ordinates the I WORK FOR SA – Your Voice survey in collaboration with all public sector agencies.

The 2021 survey will launch on Tuesday April 27, after the ANZAC Day public holiday, and closes on Friday 28 May.

An external provider will provide the survey platform and provide the data analysis and high-level results to agencies.

All employees working for the South Australian public sector, including statutory bodies and state-owned corporations, are expected to participate in the survey.

The survey provides a vital opportunity for employees to have their say about their workforce. The survey results provide both a ‘big picture’ view of working in the state’s public sector as well as local insights for individual agencies.

Through measuring employee’s perceptions on a range of workplace factors, we are able to track changes in employee engagement, assess the success of initiatives and make evidence-based decisions for future planning.

The survey data also contributes to the Commissioner’s annual report, The State of the Sector, which is tabled in parliament.

Most importantly, the information enables us to ensure that working in the public sector is an inclusive and supportive experience, which enables all employees to positively serve the South Australian community.

All South Australian public sector employees, including statutory agencies and state-owned corporations.

This includes all full-time and part-time employees, casuals, graduates, apprentices, employees on a fixed-term contract, and employees on leave.

Volunteers and temporary contractors (i.e. employed through a recruitment agency) are not eligible to participate because they are not employees of the public sector.

An email with the survey link will be sent to all South Australian public sector employees on Tuesday 27 April.

If you don’t have computer access you can complete the survey on a smartphone or tablet by scanning the QR code on the I Work For SA – Your Voice Survey posters displayed around your workplace.

The survey is voluntary for all employees, and their responses are anonymous. To maintain confidentiality, it’s conducted by the independent provider, Engine, which is bound by strict privacy provisions.

To preserve anonymity, any agency, department or team with less than 10 responses is not eligible for its own report. In this instance, the results will be merged with another group to enable confidential reporting.

The 2018 survey was facilitated by independent provider, ORC International, which has since rebranded as ENGINE. ORC International is an independent research company, bound by the Market Research Society’s Code of Conduct.

2018 Survey Results – South Australian Government Highlights Report

The inaugural I WORK FOR SA – Your Voice Survey opened on 24 September and closed on 26 October 2018, with a sector-wide final response rate of 22 per cent (24,341 completed surveys).

Sector-wide results summary

One of our sector’s best performing areas is employee engagement. This is a critical measure to show us people are engaged, are productive, and are driven to do their best. The results show there’s generally a strong alignment with our sector’s purpose, objectives, values and behaviours, there’s a strong motivation to improve what we do and, employees are committed to workplace safety.

While employees generally feel their colleagues and managers act in accordance with the South Australian Public Sector Values, the results also highlight the following as areas for improvement:

  • How the sector enables our employees to perform at their best, including our approaches to performance management and development.
  • Employee career and working conditions, including how the sector enables career paths and mobility of the public sector workforce.
  • How we best enable visible and effective leadership across the sector, including leading and managing change.
  • Maximising the wellbeing of our employees at work and effectively addressing bullying and harassment.
  • How the sector ensures a culture of continuous improvement to effectively identify and manage risks, and how we improve the way we work.

The sector-wide survey results show expectations are low around putting actions in place to address feedback. This highlights the importance of the action plan.

What is the survey about?

The survey asks questions on a range of topics including leadership, diversity and inclusion, your role, your workgroup and how your agency responded to COVID-19.

When is the survey?

The survey opens on Tuesday 27 April 2021 and closes on Friday 28 May 2021.

Why should I complete the survey?

  • By sharing your views, you can help shape the future of the South Australian public sector workforce.
  • Your responses ensure that working in the public sector is an inclusive and supportive experience, which enables all employees to positively serve the South Australian community.

How will the results be used?

  • Your responses let us know what’s working well and what needs to be improved both at a sector-wide and agency level. This information is used to make strategic decisions and informs new initiatives and programs.
  • As an example, following the results of the 2018 I Work for SA – Your Voice Survey, the Mentally Healthy Workplaces Framework and Toolkit were developed. This initiative supports agencies to create workplaces that promote their employee’s mental health and to support those experiencing mental illness.

How is my privacy protected?

  • The survey is anonymous. No unique identifying information, such as name, date of birth, email address, employee ID, or computer IP address is collected.
  • It is conducted by an independent survey provider; and they are bound by strict privacy guidelines.
  • To protect your privacy the independent survey provide:
    - Will not give your individual survey responses to anyone
    - Will not release results for teams with fewer than 10 responses
    - Will not release results for diversity groups (such as age and gender) with fewer than 30 responses
    -Will not link free-text comments to any other survey responses

Who sees the results?

  • While your personal responses remain anonymous, agencies will receive a high-level report that summarises their employees’ feedback. Your agency is encouraged to share the report’s findings and use them to develop programs and initiatives to improve your workplace.
  • Likewise, the Commissioner for Public Sector Employment will also use the results for whole-of-sector reforms. The whole-of-sector report will be available on the OCPSE website.

How is the data collected and reported?

  • The independent survey provider will merge your responses with those of other employees in your group and then this information will be used to generate a report. A group could be the whole sector, your agency, your division, and/or your team.
  • External disclosure of your de-identified responses will only occur if the information is required, or authorised, by or under an Australian law or court/tribunal order.

Why does the survey ask about my gender/age/other demographic information?

  • By including demographic questions, we can gain a deeper understanding of how experiences differ across our diverse workforce. This allows for tailored initiatives to be developed.
  • This is also important from a statistical perspective because it enables us to check if the results received are representative of the workforce.

What happens with my free-text comments?

  • Free-text comments, without any identifying information, will be reported and made available to OCPSE and your agency. Free-text comments will only be attributable to particular groups where there are 30 or more comments from members of that group. Free text comments will be grouped into key themes.
  • External disclosure of your de-identified responses will only occur if the information is required, or authorised, by or under an Australian law or court/tribunal order.

What if I don’t feel comfortable answering the questions?

The survey provides data so that we can improve the working environment, so the more information we have, the better. All responses are collated together into a report so your individual responses cannot be identified.

Is the survey compulsory? 

The survey is voluntary however we encourage you to have your say and provide feedback on your workplace experiences. Your voice matters.

How long will it take to complete? 

The survey will take about 15 minutes to complete.

Can I complete the survey during work time?

You can complete the survey during your normal working hours.

Can I save the survey part way through and finish it later?

  • Yes. When you access the survey, you can choose a password to enable you to log back in to finish the survey at a later date if necessary.
  • This password is stored independent of any identifying information, with the external provider. Your responses can only be retrieved if you remember your password.

I am seconded to another public sector organisation. Do I select my current agency or my ‘home’ agency? 

You should select your current agency when completing the survey.

I work for more than once agency, which one do I select in the survey? 

  • If you work for multiple agencies, please select the agency that you work for the majority of the time.
  • Make sure you are responding to the survey questions in reference to the agency you selected.

The survey asks about my manager, which manager does it mean?

  • The survey will ask about two different leaders – your ‘Manager’ and ‘Senior Managers’.
  • ‘Manager’ means the person in your immediate workgroup, team or project that you report to most frequently. If you work for more than one team, please think of the manager, supervisor, or team leader with whom you work with most frequently.
  • ‘Senior Managers’ means a group of senior managers in your agency, not an individual manager. For example:
    - Executive Leadership team
    - The Secretary and their Deputies
    - Chief Executive and their Executive Directors
    - Chief Superintendents
    - District Managers
    - General Managers
    - Operational Managers
    - Education Directors
    - Local Health District/Network Executives
    - Hospital Directors and Division Managers
    - The Manager above your direct Manager

I’m going to be on leave during the survey period, can I still participate in the survey? 

Yes. If you have planned leave during the survey period, please speak with your manager or supervisor and request them to send the survey link to an alternative email address.