The Public Sector Management Program (PSMP) is a post-graduate tertiary level professional development course specifically designed for current and aspiring public sector leaders. It is available to public sector employees around Australia and is delivered by a single national provider, Queensland University of Technology (QUT).
Please take a few minutes to view the video below where three graduates of the program share their stories.
Applications for the 2021/22 intake are now open.
Virtual information sessions about the 2021 program are scheduled as below:
- Thursday 18 February 2021, 12:00pm – 1:00pm Register here
- Thursday 18 March 2021, 12:00pm – 1:00pm Register here
Applications for the 2021 Program close on 27 April 2021.
Participants who successfully complete the course will gain a Graduate Certificate in Business (Public Sector Management). The program develops participants’ understanding of the role of the business of government and develops their management capacity to:
- understand and effectively manage the business of government
- think systemically in an ambiguous and contestable world
- be accountable and be held to account
- become reflective practitioners
- manage relationships for customer and business outcomes
- enable self and others for productivity and performance.
The program has a 26-year track record of success and continues to make a significant impact on the Commonwealth, State and Local Governments. The program has evolved to meet the changing needs of the public sector. It provides an engaging and relevant curriculum, delivered through a unique blend of work-based learning, workshops and a virtual learning environment.
The PSMP consists of four units of study, which can be completed over a 15-month period. The units have been designed in consultation with the governments of Australia and are delivered using a flexible approach to learning and work-based assignments.
Unit one: Managing within the context of Government
- Unit one provides the ‘big picture’ of government and the context within which public sector managers operate. It develops an understanding of the institutional frameworks and conventions which guide practice and ensure sustainable democratic processes.
Unit two: Managing Self and Others
- Unit two provides insights into key individual and group behaviours, and offers skills for communicating with and managing people and teams.
Unit three: Managing Outwards in a Networked Government
- Unit three explores the variety of relationships that managers need to build across the public sector and outside it - with the private sector, with community and the not-for-profit sector, and with citizens and clients of government services.
Unit four: Managing Operations for Outcomes
- Unit four builds the overall operational capabilities of managers and provides them with highly effective and appropriate tools, processes and diagnostic capabilities to deliver and sustain the business of government.